Your complete accounting team for ecommerce

From daily bookkeeping to corporate tax strategy — we deliver the accounting infrastructure that lets ecommerce brands grow with confidence,.
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Built for Shopify and Amazon Sellers
We structure your books around real sales channels, payouts, inventory flows, and tax complexity.
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SOlutions

Simple, value based pricing for books and CPA suite

Shopify, Amazon, TikTok Shop, WooCommerce — we manage multi-channel complexity so your books are always clean, tax-ready, and meaningful.
Bookkeeping
Client Accounting Services (CAS)
Ecommerce bookkeeping that plugs into your tools. Bank reconciliations to inventory & sales tax, we keep your books investor‑ready.
value pricing
Pricing customized for size of the business
Add-ons for premium items
Rewards for behavioral traits
Get Started
Key offering:
Core Bookkeeping
Paperless expense, receipt, & document processing system
Post all business bank transactions
Maintain banking connections & clearing all bank feed items
Posting purchase invoices, expenses, & cash transactions
Monthly bank reconciliations
Credit card transactions & reconciliations
Monthly sales and purchase reconciliations
Precision and compliance
HST/GST/PST tracking, reconciliations & filing if selected
Year-end adjusting entries (accruals)
Annual inventory asset & COGS adjustments
Monthly COGS allocation based on % of sales
Support with Canada Revenue Agency
Precision accounting with accruals & prepayments
Foreign currency transaction adjustments (if selected)
Accountant’s packages for external support
reporting & support
Basic financial reports
Books completed by end of following month
DIY reporting training for strategic insights
Full management reporting every month
Monthly 30-minute virtual business review meeting
Key metrics & performance indicators
Expense monitoring & advice (unlimited expenses)
ACCOUNTING & TAX COMPLIANCE
CPA & Compliance Suite
Corporate tax, compilations, reviews, & advisory for ecommerce. Pair bookkeeping with year‑end filings & tax planning under one roof.
fixed pricing
Upfront quotes
Ecommerce tax diagnostic
Highly experienced CPA team
Get Started
Key offering:
Corporate & cross border tax
Corporate tax returns
Owner and related‑entity returns (on request)
Tax planning for dividends, salaries, and bonuses
HST/GST/PST and U.S. sales tax/Nexus guidance
CRA audit and enquiry support
Cross border tax planning and reporting
SR&ED and other credit/ incentive support
ASSURANCE & FINANCIAL STATEMENTS
Compilation (Notice to Reader) engagements
Review engagements for lenders/investors
Year‑end working papers and lead schedules
Formal financial statements with notes and disclosures
Financial projections and valuations
ADVISORY & STRUCTURING
Entity setup and restructuring (HoldCos, OpCos, U.S. entities)
Cash flow and profit planning for ecommerce
Expansion planning for new markets and channels
Exit and succession, planning
Tariffs advisory
Ongoing CFO‑style advisory check‑ins
Emily Smitt brightnest
“Partnering with Financly has elevated our financial operations. Their responsive team and seamless automation implemented by them empower us to focus on scaling our business, with complete confidence in our accounting and reporting.”
Emily Smitt
Founder, BrightNest Co.
CAS PREMIUM SERVICES AND ADD-ONS

Targeted services for specific challenges

Shopify, Amazon, TikTok Shop, WooCommerce — we manage multi-channel complexity so your books are always clean, tax-ready, and meaningful.
Add ons & special services

CAS Premium Add-ons

Unlock extra support on top of your core package when you need deeper advisory or one‑off projects.  These  services can be added when we build you custom package.
Basic or advanced A2X implementation
Intercompany transactions and reconciliations
Asset register maintenance
Dext Prepare implementation
Business use of home expenses
Year end accountants package
Synder implementation
Overhaul/renovate your chart of Accounts
Manual exports
Customized analytics
3rd Party Returns/Gift Card App reconciliations
AR monitoring and collections
Federal and provincial Tobacco fillings
US and Europe VAT sales tax
AP monitoring and payments
Get Started

Bookkeeping Diagnostic Review

Get a clear, professional assessment of how healthy your books really are and exactly what it will take to get them investor and CRA‑ready. We do this for all new clients we work with.
Review report with recommendations
Review of your accounts receivables
Complete review of your accounts
Review bank and credit card reconciliations
Review of your accounts payables
Review inventory for accuracy & set up
Review your financial statements
Review undeposited and clearing accounts
Review multi-currency items
Integration app software set up review
Review of your tax set up
Review payroll settings & the set up
Review customers and vendors for activity
Software stack review
Review intercompany accounts + more
This is a one-time review to determine what work needs to be done to renovate your books and bring your books up to date. Should you decide not to work with us post this review, you will receive the full report that you can take to another accounting professional.
Get a Quote

CPA Ecommerce Tax Health Check

Get a clear, professional assessment of how healthy your ecommerce tax and structure really are and exactly what it will take to keep you compliant while you scale across borders.Unlock extra support on top of your core package when you need deeper advisory or one‑off projects.
GST/HST/PST registration and filing review
Non‑resident shareholder tax review
Management‑fee review
U.S. sales‑tax and nexus check
Foreign affiliates and FAPI exposure scan
High‑level entity structure review
Cross‑border tax risk snapshot
Cross‑border remuneration review
Transfer pricing review
Permanent establishment assessment
Payroll and T‑slip compliance check
Payroll compliance check + more
Withholding‑tax obligations
Intercompany chargesreview
Basic financial reports
This is a specialized service we offer and is delivered by CPAs with deep tax experience.
Contact Us

Cloud Accounting Set Up Services

Get a seamless, professional transition into a modern cloud accounting stack so your financial data is accurate, automated, and ready to scale from day one. We do this for all new clients moving onto our systems.Unlock extra support on top of your core package when you need deeper advisory or one‑off projects.
Discovery session on business pain points
Ecommerce chart of accounts redesign
Live training sessions
Review of current systems for gaps and issues
Opening balances review
Special reports curation
Advise on ideal cloud stack & workflows
Fixed asset register creation
Management dashboards + more
QuickBooks Online setup & core settings
Recurring transaction setup
Setup of Dext/Booke.ai
Initial financial reports pack
Before you move onto a new cloud accounting system, your existing books need to be complete, up to date, and fully reconciled so we can start from an accurate trial balance. If your bookkeeping is behind or there are errors, we first completerescue work—a one‑time cleanup to correct issues and bring everything current.
Contact Us

Ecommerce Integration

Get your Shopify store and QuickBooks working together so sales, payouts, fees, and inventory flow cleanly into your books and you always know your real profit.
Shopify store financial review
Base currency & store settings accuracy review
Basic configuration of integration app
Review of payment gateways & payout settings
Recommendations report on Shopify review
Shopify chart of accounts setup
Review of product setup, variants, SKUs, & costs
Shopify-Quickbooks integration review
Testing to confirm data is flowing
Review of Shopify Tax Centre & tax settings
Recommendation of best integration method & app
Post‑launch support + more
Nexus/sales‑tax exposure check & education
Written report with integration plan
Our Shopify to QuickBooks Integration plans are built specifically for busy ecommerce owners. We set up a streamlined connection between your store & your books & show you how to manage it day to day. You get practical tips to reduce the time you spent in QuickBooks so you can focus on growing sales, not chasing paperwork.
Contact Us

Bookkeeping Rescue & Clean‑Up

Get your books caught up, corrected, and ready to support decisions, tax filings, and future growth. This one‑time clean‑up brings your entire file to a clean starting point so you can move forward with confidence.
Optional operations review and summary report
Auditing HST/GST and filing catch‑up returns
Reconciling accounts to tax filings
Posting all outstanding transactions
Checking payroll entries & year‑to‑date totals
Rebuilding records & fixed asset register
Reconciling bank, PayPal, and credit cards
Checking paper & digital records for completeness
Giving systems advice to avoid issues
Importing ecommerce sales via A2X & reconciling
Reporting all corrections and adjusting entries
Training your team on new workflows
Cleaning up old A/R and A/P balances
Comparing opening and post‑cleanup balances
Process guide + more
Discounts may be available if you skip the operational review or refer Financly to other businesses.
Contact Us

Bookkeeping File Review Service

Get peace of mind knowing a professional has reviewed your bookkeeping and flagged issues before they become expensive problems. This ongoing review keeps your DIY books accurate, compliant, and ready for year‑end.
Check bank feeds
Confirm key accounts are reconciled
Post year‑end journal entries - add on
Check ecommerce integrations vs QBO
Review main financial reports
Add extra support - add on
Spot‑check expenses and vendor bills
Send a short monthly summary
Share quick tips
Spot‑check customer invoices and payments
Prepare year‑end financial reports - add on
Recommend apps or settings
Review bank and credit card reconciliations
Create an accountant‑ready package - add on
Flag setup or workflow issues
Add on items can be added to basic review package.
Contact Us
Add ons & special services

CAS Premium Add-ons

Unlock extra support on top of your core package when you need deeper advisory or one‑off projects.  These  services can be added when we build you custom package.
Basic or advanced A2X implementation
Intercompany transactions and reconciliations
Asset register maintenance
Dext Prepare implementation
Business use of home expenses
Year end accountants package
Synder implementation
Overhaul/renovate your chart of Accounts
Manual exports
Customized analytics
3rd Party Returns/Gift Card App reconciliations
AR monitoring and collections
Federal and provincial Tobacco fillings
US and Europe VAT sales tax
AP monitoring and payments
Get Started
Add ons & special services

Bookkeeping Diagnostic Review

Get a clear, professional assessment of how healthy your books really are and exactly what it will take to get them investor and CRA‑ready. We do this for all new clients we work with.
Review report with recommendations
Review of your accounts receivables
Complete review of your accounts
Review bank and credit card reconciliations
Review of your accounts payables
Review inventory for accuracy & set up
Review your financial statements
Review undeposited and clearing accounts
Review multi-currency items
Integration app software set up review
Review of your tax set up
Review payroll settings & the set up
Review customers and vendors for activity
Software stack review
Review intercompany accounts + more
This is a one-time review to determine what work needs to be done to renovate your books and bring your books up to date. Should you decide not to work with us post this review, you will receive the full report that you can take to another accounting professional.
Get a Quote
Add ons & special services

CPA Ecommerce Tax Health Check

Get a clear, professional assessment of how healthy your ecommerce tax and structure really are and exactly what it will take to keep you compliant while you scale across borders.Unlock extra support on top of your core package when you need deeper advisory or one‑off projects.
GST/HST/PST registration and filing review
Non‑resident shareholder tax review
Management‑fee review
U.S. sales‑tax and nexus check
Foreign affiliates and FAPI exposure scan
High‑level entity structure review
Cross‑border tax risk snapshot
Cross‑border remuneration review
Transfer pricing review
Permanent establishment assessment
Payroll and T‑slip compliance check
Payroll compliance check + more
Withholding‑tax obligations
Intercompany chargesreview
Basic financial reports
This is a specialized service we offer and is delivered by CPAs with deep tax experience.
Contact Us
Add ons & special services

Cloud Accounting Set Up Services

Get a seamless, professional transition into a modern cloud accounting stack so your financial data is accurate, automated, and ready to scale from day one. We do this for all new clients moving onto our systems.Unlock extra support on top of your core package when you need deeper advisory or one‑off projects.
Discovery session on business pain points
Ecommerce chart of accounts redesign
Live training sessions
Review of current systems for gaps and issues
Opening balances review
Special reports curation
Advise on ideal cloud stack & workflows
Fixed asset register creation
Management dashboards + more
QuickBooks Online setup & core settings
Recurring transaction setup
Setup of Dext/Booke.ai
Initial financial reports pack
Before you move onto a new cloud accounting system, your existing books need to be complete, up to date, and fully reconciled so we can start from an accurate trial balance. If your bookkeeping is behind or there are errors, we first completerescue work—a one‑time cleanup to correct issues and bring everything current.
Contact Us
Add ons & special services

Ecommerce Integration

Get your Shopify store and QuickBooks working together so sales, payouts, fees, and inventory flow cleanly into your books and you always know your real profit.
Shopify store financial review
Base currency & store settings accuracy review
Basic configuration of integration app
Review of payment gateways & payout settings
Recommendations report on Shopify review
Shopify chart of accounts setup
Review of product setup, variants, SKUs, & costs
Shopify-Quickbooks integration review
Testing to confirm data is flowing
Review of Shopify Tax Centre & tax settings
Recommendation of best integration method & app
Post‑launch support + more
Nexus/sales‑tax exposure check & education
Written report with integration plan
Our Shopify to QuickBooks Integration plans are built specifically for busy ecommerce owners. We set up a streamlined connection between your store & your books & show you how to manage it day to day. You get practical tips to reduce the time you spent in QuickBooks so you can focus on growing sales, not chasing paperwork.
Contact Us
Add ons & special services

Bookkeeping Rescue & Clean‑Up

Get your books caught up, corrected, and ready to support decisions, tax filings, and future growth. This one‑time clean‑up brings your entire file to a clean starting point so you can move forward with confidence.
Optional operations review and summary report
Auditing HST/GST and filing catch‑up returns
Reconciling accounts to tax filings
Posting all outstanding transactions
Checking payroll entries & year‑to‑date totals
Rebuilding records & fixed asset register
Reconciling bank, PayPal, and credit cards
Checking paper & digital records for completeness
Giving systems advice to avoid issues
Importing ecommerce sales via A2X & reconciling
Reporting all corrections and adjusting entries
Training your team on new workflows
Cleaning up old A/R and A/P balances
Comparing opening and post‑cleanup balances
Process guide + more
Discounts may be available if you skip the operational review or refer Financly to other businesses.
Contact Us
Add ons & special services

Bookkeeping File Review Service

Get peace of mind knowing a professional has reviewed your bookkeeping and flagged issues before they become expensive problems. This ongoing review keeps your DIY books accurate, compliant, and ready for year‑end.
Check bank feeds
Confirm key accounts are reconciled
Post year‑end journal entries - add on
Check ecommerce integrations vs QBO
Review main financial reports
Add extra support - add on
Spot‑check expenses and vendor bills
Send a short monthly summary
Share quick tips
Spot‑check customer invoices and payments
Prepare year‑end financial reports - add on
Recommend apps or settings
Review bank and credit card reconciliations
Create an accountant‑ready package - add on
Flag setup or workflow issues
Add on items can be added to basic review package.
Contact Us
HOW PRICING WORKS

Value based pricing, custom for you

We don't charge by the hour. Every engagement is priced as a fixed monthly retainer or flat project fee — so you always know what you're paying.
PRICING Factors
01
Transaction Volume
The number of orders, payouts, and transactions processed monthly across all platforms. Higher volume means more reconciliation work.
02
Sales Channels
Each platform (Shopify, Amazon, TikTok, WooCommerce) has unique payout and tax structures. More channels means more complexity.
03
Inventory & COGS
Physical product businesses require additional accounting for COGS, landed cost, and stock adjustments.
04
Payroll & Team Size
Managing payroll remittances, T4s, and ROEs adds scope. Priced by headcount.
05
Multi-Entity & Cross-Border
Multiple corporations, holdco structures, or US nexus each add scope. We bundle related entities where possible.
Book Discovery Call
Add ons & special services

CAS Premium Add-ons

Unlock extra support on top of your core package when you need deeper advisory or one‑off projects.  These  services can be added when we build you custom package.
Basic or advanced A2X implementation
Intercompany transactions and reconciliations
Asset register maintenance
Dext Prepare implementation
Business use of home expenses
Year end accountants package
Synder implementation
Overhaul/renovate your chart of Accounts
Manual exports
Customized analytics
3rd Party Returns/Gift Card App reconciliations
AR monitoring and collections
Federal and provincial Tobacco fillings
US and Europe VAT sales tax
AP monitoring and payments
Contact Us
Add ons & special services

Bookkeeping Diagnostic Review

Get a clear, professional assessment of how healthy your books really are and exactly what it will take to get them investor and CRA‑ready. We do this for all new clients we work with.
Review report with recommendations
Review of your accounts receivables
Complete review of your accounts
Review bank and credit card reconciliations
Review of your accounts payables
Review inventory for accuracy & set up
Review your financial statements
Review undeposited and clearing accounts
Review multi-currency items
Integration app software set up review
Review of your tax set up
Review payroll settings & the set up
Review customers and vendors for activity
Software stack review
Review intercompany accounts + more
This is a one-time review to determine what work needs to be done to renovate your books and bring your books up to date. Should you decide not to work with us post this review, you will receive the full report that you can take to another accounting professional.
Contact Us
Add ons & special services

CPA Ecommerce Tax Health Check

Get a clear, professional assessment of how healthy your ecommerce tax and structure really are and exactly what it will take to keep you compliant while you scale across borders.Unlock extra support on top of your core package when you need deeper advisory or one‑off projects.
GST/HST/PST registration and filing review
Non‑resident shareholder tax review
Management‑fee review
U.S. sales‑tax and nexus check
Foreign affiliates and FAPI exposure scan
High‑level entity structure review
Cross‑border tax risk snapshot
Cross‑border remuneration review
Transfer pricing review
Permanent establishment assessment
Payroll and T‑slip compliance check
Payroll compliance check + more
Withholding‑tax obligations
Intercompany chargesreview
Basic financial reports
This is a specialized service we offer and is delivered by CPAs with deep tax experience.
Contact Us
Add ons & special services

Cloud Accounting Set Up Services

Get a seamless, professional transition into a modern cloud accounting stack so your financial data is accurate, automated, and ready to scale from day one. We do this for all new clients moving onto our systems.Unlock extra support on top of your core package when you need deeper advisory or one‑off projects.
Discovery session on business pain points
Ecommerce chart of accounts redesign
Live training sessions
Review of current systems for gaps and issues
Opening balances review
Special reports curation
Advise on ideal cloud stack & workflows
Fixed asset register creation
Management dashboards + more
QuickBooks Online setup & core settings
Recurring transaction setup
Setup of Dext/Booke.ai
Initial financial reports pack
Before you move onto a new cloud accounting system, your existing books need to be complete, up to date, and fully reconciled so we can start from an accurate trial balance. If your bookkeeping is behind or there are errors, we first completerescue work—a one‑time cleanup to correct issues and bring everything current.
Contact Us
Add ons & special services

Ecommerce Integration

Get your Shopify store and QuickBooks working together so sales, payouts, fees, and inventory flow cleanly into your books and you always know your real profit.
Shopify store financial review
Base currency & store settings accuracy review
Basic configuration of integration app
Review of payment gateways & payout settings
Recommendations report on Shopify review
Shopify chart of accounts setup
Review of product setup, variants, SKUs, & costs
Shopify-Quickbooks integration review
Testing to confirm data is flowing
Review of Shopify Tax Centre & tax settings
Recommendation of best integration method & app
Post‑launch support + more
Nexus/sales‑tax exposure check & education
Written report with integration plan
Our Shopify to QuickBooks Integration plans are built specifically for busy ecommerce owners. We set up a streamlined connection between your store & your books & show you how to manage it day to day. You get practical tips to reduce the time you spent in QuickBooks so you can focus on growing sales, not chasing paperwork.
Contact Us
Add ons & special services

Bookkeeping Rescue & Clean‑Up

Get your books caught up, corrected, and ready to support decisions, tax filings, and future growth. This one‑time clean‑up brings your entire file to a clean starting point so you can move forward with confidence.
Optional operations review and summary report
Auditing HST/GST and filing catch‑up returns
Reconciling accounts to tax filings
Posting all outstanding transactions
Checking payroll entries & year‑to‑date totals
Rebuilding records & fixed asset register
Reconciling bank, PayPal, and credit cards
Checking paper & digital records for completeness
Giving systems advice to avoid issues
Importing ecommerce sales via A2X & reconciling
Reporting all corrections and adjusting entries
Training your team on new workflows
Cleaning up old A/R and A/P balances
Comparing opening and post‑cleanup balances
Process guide + more
Discounts may be available if you skip the operational review or refer Financly to other businesses.
Contact Us
Add ons & special services

Bookkeeping File Review Service

Get peace of mind knowing a professional has reviewed your bookkeeping and flagged issues before they become expensive problems. This ongoing review keeps your DIY books accurate, compliant, and ready for year‑end.
Check bank feeds
Confirm key accounts are reconciled
Post year‑end journal entries - add on
Check ecommerce integrations vs QBO
Review main financial reports
Add extra support - add on
Spot‑check expenses and vendor bills
Send a short monthly summary
Share quick tips
Spot‑check customer invoices and payments
Prepare year‑end financial reports - add on
Recommend apps or settings
Review bank and credit card reconciliations
Create an accountant‑ready package - add on
Flag setup or workflow issues
Add on items can be added to basic review package.
Contact Us
FAQS

FAQs

What makes Financly different from other firms?

Financly is an ecommerce specializing firm led buy CPAs meaning professional accountability, regulated standards, and deeper niche financial expertise. As A2X's first Canadian partner, Financly is on the leading edge of e-commerce accounting in Canada. The firm uses value pricing (fixed monthly fees, not hourly rates), so clients are never inhibited from asking questions by the fear of a "meter running". Every client gets a dedicated team, access to premium cloud accounting tools, and a full suite of e-commerce-specific services from integration setup to year-end accountant packages.

Why is accounting for e-commerce businesses different?

E-commerce businesses face accounting complexities that most traditional accountants are not equipped to handle like marketplace fees, multi-channel sales reconciliation, COGS and inventory tracking, multi-province (and potentially cross-border) sales tax obligations, high volumes of refunds and chargebacks, and multi-currency transactions. Financly's team specializes exclusively in these challenges and uses purpose-built tools like A2X and Dext Commerce to automate and accurately capture e-commerce data.

What e-commerce platforms do you support?

Financly supports all major e-commerce platforms and marketplaces, including Shopify (including Shopify Plus and Shopify POS), Amazon (Canada, US, Mexico, and international), eBay, Etsy, Walmart Marketplace, BigCommerce, WooCommerce and other popular e-commerce platforms. Multiple stores and multi-currency selling across platforms are fully supported.

What accounting software do you use?

Financly is a QuickBooks Online (QBO) practice. All clients are set up on QBO, which provides cloud-based access to financial records from any device — phone, tablet, or computer. Additional tools in the Financly tech stack include:

A2X — for automated Shopify/Amazon-to-QBO integration and accurate sales reconciliation • Dext Commerce – For fetching, standardizing, and syncing detailed sales, fees, refunds, and reimbursements from platforms like Shopify, Amazon, eBay, Etsy, PayPal, and Stripe into QuickBooks Online

Dext / Booke.ai — for paperless receipt and document management • Wagepoint — for payroll processing and employee self-serve portals

Plooto — for accounts payable and bill payments • Ignition — for digital proposals and engagement management.

Do you file taxes or provide tax advice?

Financly is lead by CPAs and can provide a full range of inhouse tax services and tax advice, including corporate and personal tax returns, sales tax, and tax planning, so you can keep everything under one roof if you choose. We also work closely with your existing tax professional or accountant by preparing a complete Year-End Accountant’s Package (premium add on) - all reports, backup documents, questionnaire completion, and direct communication with your CPA — and then aligning your books to match what is filed with CRA. GST/HST and PST reconciliation and filing are included in our monthly bookkeeping packages.

Do you handle CRA inquiries?

Yes. Canada Revenue Agency support is included in our packages — Financly communicates with CRA on your behalf for routine inquiries and payroll matters. Full CRA audit support is not included in the standard package and would be priced separately.

Do you handle sales tax across multiple provinces?

Yes. Financly handles GST/HST, BC PST, Quebec QST, Manitoba RST, Saskatchewan PST, and other provincial sales tax registrations, tracking, reconciliation, and filing as needed. The Diagnostic Review service also includes a sales tax threshold check to identify if your business needs to register in additional jurisdictions.

Do you handle payroll?

Yes. Financly offers a full payroll service using Wagepoint software, including:

• Bi-weekly payroll processing for up to 15 employees (expandable)

• Direct deposit into employee bank accounts

• Employee self-serve portal with electronic payslips and year-end T4s

• T4 and ROE preparation and CRA filing

• New employee setup and leaver processing

• Payroll liability reconciliation with CRA

• WSIB quarterly reporting

• Time tracking setup and maintenance. Payroll can be combined with bookkeeping or provided as a standalone service.

Do you handle inventory and Cost of Goods Sold (COGS)?

E-commerce inventory management is one of Financly's specialties. Four inventory control packages are available to match different business needs and budgets:

• Basic A2X Inventory — high-level inventory value and product cost tracking using A2X, with monthly validation against your e-commerce platform

• Advanced A2X Inventory — everything in basic plus SKU/cost maintenance by Financly, Amazon stranded inventory reports, and year-end adjustments

• Basic QBO Inventory — detailed inventory tracking within QBO using integration apps like Dext Commerce or Synder

• Advanced QBO Inventory — full product setup, bundle creation, ongoing maintenance, discrepancy investigation, and year-end physical count adjustments Monthly inventory asset and COGS adjustments are made as part of bookkeeping services based on values from your e-commerce platforms.

Can you break out marketplace fees (Amazon fees, Shopify fees) in my Profit & Loss?

Yes. Using A2X and other integration tools, Financly maps all sales, fees, refunds, gift cards, and other transaction types from your e-commerce platforms into organized, accurate summaries in QuickBooks Online. This means Amazon FBA fees, Shopify transaction fees, payment processing fees, and marketplace commissions are clearly categorized in your financial reports.

Do you handle multi-currency transactions?

Yes. Financly manages foreign currency transactions and makes adjustments as needed. This includes multi-currency PayPal accounts, international Amazon marketplaces (CA, US, MX), and cross-border transactions. Clients are asked to ensure all international purchases are made on a business bank or credit card accessible to Financly.

How does the onboarding process work?

Once the engagement agreement is signed and initial payment received, onboarding begins right away. Financly walks new clients through a structured onboarding process — aligning books, completing a health check on financial records, and ensuring comfort with all apps and systems in use. The onboarding process includes setup of cloud accounting software, document management systems, bank feeds, chart of accounts, and all e-commerce integrations.

How long does onboarding take?

Onboarding typically takes 2 to 4 weeks depending on the complexity of the business and any backlog or catch-up bookkeeping required. Financial reports can generally be expected within the first 30 days. For the e-commerce integration program specifically, the three-phase process runs on a structured timeline with dedicated support throughout.

How does pricing work?

Financly uses value pricing — fixed monthly fees rather than hourly billing. This means the price is agreed upon upfront and clients can ask questions, seek advice, and access their bookkeeping team without worrying about a "running meter." Pricing is customized based on the complexity of the business, number of transactions, bank accounts, credit cards, e-commerce platforms, and any add-on services required. An average engagement ranges from $1,000/month to $10,000/month.

How do I pay?

Financly accepts payment via Pre-Authorized Debit (PAD) or automatic credit card processing via QuickBooks payments. Monthly invoices are generated on the agreed schedule and are due on receipt.

What are the contract terms?

Financly uses a General Terms & Conditions Agreement with no fixed term. The agreement continues year to year unless changes are requested by either party and is reviewed every 3–6 months to ensure both sides are satisfied with the scope and pricing of services.

What happens to my data if I leave?

Ownership of your QuickBooks Online subscription and document management app (Dext/Booke.ai) is transferred back to you upon disengagement. You will be responsible for taking over the app payments to maintain access to your saved records. Financly retains copies of financial reports for a period of 2 years.

When will my books be completed each month?

Financly aims to complete the previous month's books by the end of the current month, provided all required documents are received by the 5th. For more complex, high-volume accounts, completion may extend to the end of the current month.

How do you keep my financial data secure?

Financly takes data security seriously. All documents and information are held strictly confidential through secure electronic means, with full compliance with PIPEDA (Canada's Personal Information Protection and Electronic Documents Act). The firm uses enterprise-grade, cloud-based platforms (QuickBooks Online, A2X, Dext) with encryption and secure access controls. We also use Practice Protect with an additional layer of data protection and geo locating of access to data. Comprehensive confidentiality and non-disclosure provisions are built into every client engagement agreement. Financial reports are retained securely for 7 years.

Do you have a service guarantee?

Yes. Financly's work is guaranteed to the complete delight of the customer, subject to clients meeting their commitments to provide accurate, complete, and timely information. If a client is dissatisfied, Financly will reimburse up to one full month's fee.

Do you offer a review service for businesses that do their own books?

Yes. Financly offers Monthly Bookkeeping File Review for businesses handling their own bookkeeping who want a professional spot-check. Reviews cover bank feed verification, expense accuracy, reconciliation checks, sales tax compliance, e-commerce sales matching, AR/AP aging, inventory and COGS validation, chart of accounts review, and payroll settings each with a written report of findings and recommendations.

How do I get a quote?

Contact Financly to schedule a discovery call. The team will assess your business needs, e-commerce platforms, transaction volume, and complexity, then provide a custom fixed-price quote. This is typically done via a diagnostic review service.

Contact Us
Unlocking Financial Clarity for fast-moving ecommerce brands
Get Started